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Custom Label Manager - Promotion - July 2009 to Present
• Led teams to ensure metrics for customer service, quality and cost of producing custom label products are aligned with corporate objectives and consistently achieved through continuous improvement.
• Managed thirty five million dollar custom label business at Alberto Culver’s Jonesboro manufacturing facility.
• Supported business unit by providing direction and focus of plant activities to produce custom label products for new and existing customers.
• Assisted Finance and Business Development in collecting information to prepare cost estimates and issue quotes for new and/or changed products to support new business.
• Conducted task force meetings that drove results by providing members with time lines and guidance with a focus on customer service and on-time delivery.
• Reviewed first run cost audits and coordinating actions to achieve quote costs.
• Reported variances and requested activity to aid Finance to accurately measure performance to standard and gauge profitability.
• Improved key customer service level by nineteen points that resulted in a sixty percent increase in business.
• Conducted custom label customer visits, delivered introductory presentations, plant tours and served as the plant’s custom label ambassador.
• Developed processes and procedures to streamline the quoted request and custom label formula registration process.
• Assured customers received timely updates and feedback on replenishment and new product development production plans.

Project Coordinator - Senior Project Coordinator - Global Brand Supply Chain Leader – Promotions - May 2004 to June2009
• Provided management oversight to develop and launch new products by partnering with all cross-functional groups and stakeholders to create an active supply chain and optimize operational efficiencies where possible.
• Ensured strategic alignment across the supply chain disciplines including: Procurement, Packaging, Engineering, Manufacturing, Quality and Logistics.
• Worked closely with Regional Project Coordinators to guarantee the proper execution of globally directed initiatives.
• Managed and coordinated new product launches in the food, the personal care, and the household goods category from the exploration stage to full commercialization.
• Supported twelve consumer brands and multiple domestic and international projects.
• Performed production floor and chemical processing area GMP and safety audits.
• Built teams consisting of and not limited to Research and Development Scientists, Package Engineers, Purchasing Agents, and Marketing Managers.
• Led project status presentations for department managers, company directors and vice presidents.
• Coordinated all significant investment requirements for projects in terms of capital (equipment, molds, and change parts) and materials needed for project implementation.
• Provided training, mentoring and guidance to Project Coordinators and company personnel involved in the Alberto Culver Innovation Process.
• Wrote department policies and procedures.

Production Area Manager (1st shift) – Promotion - November 2001 to May 2004
• Supervised 50+ union and nonunion employees in a multi-line, high-speed, production environment.
• Managed staffing levels to maximize department output while maintaining variances.
• Monitored, tracked, and posted output and efficiencies providing employees with clear focus and upper management with updates on shift performance.
• Utilized computer driven MRP system (Prism) to track materials, work status, and customer requirements.
• Facilitated several unique continuous improvement teams ranging from safety improvements to cost reductions.
• Worked within the continuous improvement team process to established $300,000 + in yearly cost savings by modifying processes, procedures, and scheduling working.
• Conducted plant meetings communicating company growth, quality initiatives, and safety issues.
• Managed payroll and all time-keeping issues for personnel.

Chemical Processing Area Manager (3rd shift) January 1999 – November 2001
• Managed a chemical processing department in the support of 13 filling lines with a staff of union sanitation and salaried chemical processing technicians.
• Monitored department output that averaged 17 million pounds of product per month.
• Established, tracked, and processed blend schedules utilizing computerized MPR system.
• Built sound relationships with Production, Research and Development, and Quality staffs.
• Developed and implemented production line sanitation procedures.

Filtration Group, Incorporated 1994 – 1999
Joliet, Illinois.

The largest privately held manufacturer of filters in North America. Filtration Group is a leading broad line manufacturer of filtration products for the HVAC, Dust, Liquid, Gas Phase, Clean-room, Paint and Filter Media markets.

Production Supervisor
• Hired, trained, and evaluated employees, planned production and work schedules, and maintained quality and quantity standards.
• Managed multiple departments ranging from assembly line production to job-cell manufacturing.
• Tracked departmental inventories and planned production utilizing QAD MRP system.
• Established a quality program that reduced scrap and promoted “quality” throughout the department.
• Performed monthly safety meetings to coincide with OSHA requirements.
• Composed, edited, and published departmental SOP’s and JSA’s.

EDUCATION
University of Maryland, Asian Division, Okinawa Japan
• Bachelor of Science degree with major in Business Management.  GLANBIA NUTRITIONALS, Twin Falls, ID 2008 - Present

Senior Research Scientist
• Derivatized dextrin, maltodextrin, starch for new functionalities.
• Created a new whey protein that exhibited very high functional properties of emulsifiability and whipability.
• Modified whey protein that has improved functionalities of gel strength and water-holding capacity.
• Developed new formulas for whey proteins and created new business opportunities.

NATIONAL STARCH & CHEMICAL COMPANY, Bridgewater, NJ 2006 – 2007
Business Research Scientist
• Created a starch and protein conjugate that has about 17 times as high viscosity as the parent gels under the same conditions.
• Investigated complexes with textural attributes including shear reversibility, oral breakdown, thickness, and elasticity.

CARGILL INC., Cedar Rapids, IA 2000 – 2006
Principal Research Scientist
• Developed EMCAP nOSA starch series for beverages with coworkers.
• Developed a new starch for beverages.
• Modified waxy and tapioca starches with new technology resulting in cost savings.
• Developed new products for market.

CORN PRODUCTS INTERNATIONAL, Bedford Park, IL 1998 – 2000
Senior Carbohydrate Chemist
• Created a new commercialized batter starch.
• Created a new technology for hot or cold water dispersible starch.
• Researched best process for extrusion with engineers.

NABISCO, INC., East Hanover, NJ 1996 – 1998
Senior Chemist
• Created novel starch-based texturizing agents for low calorie foods.
• Investigated structure/function model of physically modified starch.
• Developed the new food technology and applications for market.

WHISTLER CENTER FOR CARBOHYDRATE RESEARCH, W. Lafayette, IN 1992 – 1996
Postdoctoral Scientist, Prof. Roy L. Whistler, Purdue University
• Derivatized starch for possible specific new applications.
• Created micro-encapsulation of flavors and low calorie fat substitutes.
• Investigated effect of enzyme amylase on different starches.
• Gained special training in Electron and Atomic Force Microscopy.
• Isolation and characterization of starch from amaranth flour.

PURDUE UNIVERSITY, W. Lafayette, IN 1986 – 1992
Research Assistant, Dept. of Foods & Nutrition, Prof. Dorothy M. Morre. 1987 – 1992
• Purified and characterized a novel GTP hydrolase from the endoplasmic reticulum
of rat liver.
• Skilled in chromatography, protein sequence, electrophoresis, protein blot,
west blotting, spectroscopy, fluorescence assay, equilibrium dialysis, radiological
and immunological techniques.
Teaching Assistant, Dept. of Foods & Nutrition, Prof. Jay Burgess 1987 – 1992
Supervised laboratory, lectured, operated analytical equipment, conducted computer
analysis and graded reports.
Visiting Scholar, Dept. of Chemistry, Prof. Philip S. Low 1986 – 1987
Purified elicitors and studied signal transduction of membranes.

INSTITUTE FOR APPLICATION OF ATOMIC ENERGY 1982 – 1986
Zhejiang Academy of Agricultural Sciences, Hangzhou, China
Research Assistant
Researched nitrogen immobilization and carbon metabolism in plants and in food production jobs.
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